Shipping Policy

We are committed to providing you the best customer service; thus, our policies are periodically updated. Please check back regularly for updates.

 

PROCESSING

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All orders will be processed 1-3 days from the time they are placed. If additional time is required, prior notice will be given. You will receive a confirmation email with a tracking number and link once your order ships. 

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SHIPPING

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SHIPPING IS FREE ON ALL ORDERS PLACED IN THE U.S.!! We ship Monday through Friday (no weekends or

holidays).  All orders are shipped with the United States Postal Service (USPS) as First Class or Priority Shipping. Typically, USPS delivers orders within 1-3 business days, minus holidays and weekends. However, there are sometimes delays. PLEASE NOTE: Due to COVID-19, postal services are still experiencing delays in shipping times.

 

We ask that you do not reach out regarding your order’s delivery status until 10 business days from the day your order shipped. We are not responsible for any delays in shipping caused by ground or air transportation delays, severe weather or other any circumstance out of our control. 

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The Book of Life Candle Co. is not responsible for any packages that are lost or stolen.